Case & Grievance Management Systems
Multi-role platforms for HOAs, community organizations, and internal teams — case tracking, timeline notes, document generation, policy lookup.
SYSTEM STATUS: ONLINE
Practical AI systems for real operational problems.
I design and build AI-powered software for the messy, specific problems that spreadsheets and off-the-shelf tools don't quite solve — from HOA grievance tracking to EV charging management. 20+ years of operations leadership meets hands-on development.
FIG. 01 — P.A.U. SYSTEMS MARK
20+
YRS OPS & QUALITY LEADERSHIP
3
LIVE SYSTEMS SHIPPED
0
FORMAL CS DEGREES — BUILT BY DOING
100%
STRUCTURED, AUDITABLE BUILDS
[ ABOUT ]
An operations veteran who started building the tools he needed.
APR
I'm Adrian Paulo Roco — Coach Pau to most people who know me.
For nearly 8 years I've led Operations, Quality, and Complaints at a Philippine fintech lending company, on top of 20+ years across BPO operations at HSBC, Hewlett Packard, and Expedia.
A few years ago I started building software myself — no formal coding background, just a habit of solving the operational problems I saw every day. Since then I've shipped full-stack apps for HOA case management, EV charging, personal health tracking, and budget management, all built with modern tools and increasingly powered by AI.
P.A.U. Systems is where that work lives now — a small, AI-forward development practice built on the same principle that's guided my ops career: structured, auditable, genuinely useful systems that solve the problem in front of you.
[ CAPABILITIES ]
What I build
Operational Tools
Budget trackers, appraisal systems, scorecards, and dashboards built for real operational use — not just demos.
Personal & Community Apps
Installable PWAs for tracking, monitoring, and day-to-day utility — built to work on whatever device you already carry.
AI-Powered Features
From natural-language lookups to automated document drafting — AI woven into practical tools, not bolted on as a gimmick.
[ DEPLOYED ]
Featured work
LIVE
SCHHAI Grievance Management System
A full-stack case management platform for a Philippine homeowners association — multi-role access, hearing/resolution letter generation, policy violation lookup, and AI-assisted bylaw suggestions.
View live system →
LIVE
Izzy Pauwer Charge
An EV charging companion app with a charging journal, cost calculator, multi-mode ETA timer, and installable PWA support — built for the growing EV community in the Philippines.
View live system →
IN USE
InRange — Diabetes Management System
A personal health tracking system with glucose visualization, medication/insulin logging, prescription and lab photo scanning, and an AI-powered "Ask" assistant.
Personal system — case study on request[ GET IN TOUCH ]
Have an operational problem that needs a real system?
Not just a spreadsheet — an actual, structured, built-for-purpose tool. Let's talk about what you're dealing with.
hello@pausystems.com